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Privacy Policy

Effective Date: February 19, 2024

1. Introduction

PaperChat App ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information:

  • Name and email address
  • Payment details (processed securely through Paystack)
  • Profile information

Usage Data:

  • AI call history
  • Saved papers and research content
  • Chat history
  • Subscription details

Device & Log Data:

  • IP address
  • Browser type and version
  • Operating system
  • Access times and dates

3. How We Use Your Information

  • To provide and improve our research assistance services
  • To manage user accounts and subscriptions
  • To process payments securely through Paystack
  • To monitor usage and enforce subscription tier limits
  • To communicate important updates, support responses, and promotional content

4. Data Sharing & Disclosure

Third-Party Services: We use Paystack for payment processing and Google OAuth for authentication. These services have their own privacy policies.

Legal Compliance: We may share information if required by law or to protect our rights and safety.

Aggregated Data: We may share non-identifiable, aggregated data for research or analytics purposes.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Your Rights

  • Access and update your personal information
  • Request deletion of your data
  • Opt out of marketing communications
  • Request data portability

7. Data Retention

We retain your data based on your subscription plan and legal requirements. Chat history retention varies by plan:

  • Basic Plan: 7 days
  • Pro Plan: 30 days
  • Enterprise Plan: 1 year

8. Children's Privacy

Our services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this policy periodically. Users will be notified of significant changes via email or through our platform.

10. Contact Us

For privacy-related inquiries, please contact us at: support@paperchat.app